Sr. KYC Analyst I (II) - REQ-2024-3878 DESCRIPTION/RESPONSIBILITIES: Flexible Work Arrangement: Hybrid The primary responsibility of the Sr. KYC Analyst (Know Your Customer/Fraud Examiner) will be supporting the Manager, KYC in the development and implementation of PJM's Know Your Customer (KYC) program. The Sr. KYC Analyst will conduct in-depth due diligence on new and existing PJM customers/members using a structured KYC methodology, in a timely manner, in order to identify and assess the risks they present. This work will support obligations related to FinCEN, OFAC, and other regulatory efforts. Essential Functions: * Conduct thorough customer and/or enhanced due diligence and verification processes in accordance with regulatory requirements and industry best practices. * Collaborate with internal teams to obtain necessary information for KYC procedures to reduce likelihood of bad actors in PJM environment. * Review and analyze customer documents, identifying and resolving discrepancies. * Perform necessary outreach to existing customers/members and pending applicants to ensure the most accurate information is received. * Ensure compliance with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. * Review reports to assess credit risk exposure. * Stay up-to-date on changes in KYC and AML regulations and best practices. * Update and maintain customer records, ensuring accuracy and completeness. * Safeguard customer data that is received. * Maintain knowledge of the business environment, objectives and requirements relative to PJM's processes and tools and use that knowledge to develop communications for internal and external stakeholders. * Present, facilitate and lead assigned process improvements using methods of data gathering and analysis, problem solving and project management * Support activities within the PJM membership regarding education and communication of findings and data to drive to quality outcomes. Characteristics & Qualifications: Required: * BS degree in Business Administration, Finance or equivalent work experience * At least 5 years of experience Leading projects * At least 5 years of experience Analytical/Investigative research * Ability to develop strong relationships with multiple departments and divisions * Ability to work in a team environment as a team member or as team leader * Ability to produce high-quality work products with attention to detail * Ability to visualize and solve complex problems * Experience in analyzing large volumes of data and creating summary reports. * Ability to use Microsoft Office Suite (MS-Word, MS-Excel and MS-PowerPoint) Preferred * MBA degree in Business Administration * Experience in the application of advanced planning, modeling and analytical techniques * Experience managing projects * Ability to deliver presentations and/or training using acceptable methods and techniques * Experience developing policies, procedures, standards or manuals * Experience documenting and improving business processes * Other CAMS, CFCS, CFE or other anti-financial crime certification Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
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