Job Description

Call Center Customer Service Representative – Seasonal
(NOT A REMOTE POSITION)
 
Lake Hamilton, FL 33851
 
Responsibilities:

• Answers incoming customer service calls.
• Provides accurate information on products and advertisements by using correct methods and tools.
• Processes orders, transactions and requests though the order entry program.
• Resolves customer issues or complaints in a timely and efficient manner.
• Accurately documents customer accounts of interactions, inquiries and issues for supervisor review and resolution.
• Meets and exceeds customer service standards by handling calls in a friendly, courteous and professional manner.
• Collaborates with other team members to ensure excellent customer service and a positive work environment.
• Participates in staff meetings for daily updates and changes, as well as other meetings, as required.
• Performs other related duties as required and assigned.

 
Requirements:

• High School or equivalent required
• Customer service experience
• Schedule flexibility
• Phone etiquette
• Excellent oral and written communication skills
• Problem solving
• Proficiency with typing
• Ability to multitask
• Call center experience
• Must pass Background & Drug Screening.

 
Shifts: 1st shift start 9am, 2nd shift start 1pm (8hr shifts)
2 Rotative Days off.
Ex: your days off can rotate through the week, can fall on weekdays or weekend days or both.
 
Pay: $17.50/hour
 
*** APPLY NOW ***
Select APPLY – submit resume and application 
 
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9547733

Job Tags

Full time, Seasonal work, Shift work, Weekend work, Day shift, Afternoon shift, Weekday work,

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