Job Description

Overview

We are seeking a dedicated and knowledgeable Wine Steward to oversee our wine department. The ideal candidate will have a passion for wine, strong leadership skills, and the ability to manage inventory effectively. This role is crucial in ensuring that our customers receive high-quality products while maintaining operational efficiency. The Wine Steward will work closely with team members to drive sales and enhance customer satisfaction.

Essential Functions:

• Ensure proper customer service and works to develop relationships with large customers.
• Supervises all activities in the Wine Department including product placement, rotation, signage, and displays. Is responsible for overall department appearance, cleanliness, and adherence to both government and corporate ordinances. Must maintain records as required. In the role of Wine Steward, he/she will oversee stockers to assure that the Wine Department is operating in a manner that adheres to company standards.
• Develops schedules, monitors performance and recommends the proper discipline as appropriate.
• Trains employees in job responsibilities and safe operating procedures
• Interviews candidates and recommends for hires.
• Disciplines employees when necessary and recommends terminations.
• Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits.
• Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages.
• Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions.
• Supervises the receiving of all wine products and ensures that the proper paperwork is completed.
• Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made.
• Maintains refrigerated equipment and makes sure maintenance contracts and schedules are followed.
• Supervises the ordering of wine products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand.
• Makes sure all the employees in the department can work the equipment such as Toledo scale and Dennison label machine.
• Coordinates that the pallets stored in the racks have the proper block and date tags.
• Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath.
• Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators.
• Assures that trash is removed from floor and properly handled.
• Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product.
• Maintains that all signage is correct and that the flyers prices are reflected on the product.
• Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising.
• Performs additional duties, responsibilities and projects as assigned.
• Performs weekly self audits of the Wine Department.

Other Responsibilities:

• Performs other work-related duties as required and assigned.

Experience

Candidates should possess prior experience in a retail or grocery environment (2-3 years). A strong background in inventory management, sales strategies, and team leadership is essential. Familiarity with interviewing techniques and employee training processes will be beneficial. The ideal candidate will demonstrate excellent communication skills and a commitment to providing exceptional customer service.

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