Job Description

Location: Fairfield, NJ (5 days a week onsite) (700 Route 46 E, Fairfield, NJ, 07004)

Duration: 6-month contract to hire

Schedule: Monday – Friday (8:00AM-6PM)

Interview Process: 1 onsite interview

Job Description

Insight Global is seeking a Warehouse Associate to help ensure our warehouse runs efficiently by receiving, processing, and storing inventory. As a vital link between our Business Operations Department and customers, the Warehouse Associate will coordinate time-sensitive movements of equipment while tracking all actions via company portals.

Daily tasks include: managing incoming shipments, managing outgoing shipments, recycling, and warehouse organization. By taking full ownership of the space, this person will uphold customer service level commitments and enhance overall customer satisfaction.

Responsibilities

• Receiving Incoming Demo/Loan Gear: Verify the purpose of the shipment to determine where the gear should return.
• Receive Incoming Repairs: Review the serial number and ticket that arrived and provide equipment to engineering staff.
• Receive Trade-Ins from Customers: Unpack all incoming equipment, verify serial numbers in production reports to confirm ownership, and review gear completeness.
• Receive New Shipments from International Locations: Locate them to the proper shelf or department physically. Review parts with Business Operations for correct location.
• Assist with Receiving FedEx/UPS or Forwarders Daily.
• Help Coordinate Deliveries to NJ and European offices with forwarders.
• Daily Packing and Labeling of all repair/support tickets.
• Packing Faulty Parts for Return.
• Assist with International Shipments that may require pictures and more details.
• Recycle Materials based on company procedures.
• Maintain a Clean and Safe Warehouse Space.
• Breakdown of Boxes and Packing Materials, noting what can be repurposed.
• Maintain Consistent Inventory of Shipping Supplies to ensure we do not run out.
• Ensure Inventory is in the Correct Location.
• Assist with Annual Inventory Audit.
• Lifting 30+ lbs.

Requirements

• 2-3+ years of experience working in a warehouse environment
• Team player, motivated, and proactive.
• Possess a keen sense of urgency while setting priorities amidst time-sensitive and sometimes stressful situations.
• Strong communication skills.
• Respect, approachability, and dedication to customer service.
• Alignment with company values: Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success.

Compensation: $23-27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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