Medical Billing Self Pay Patient Advocate - Intake
On-Site or Remote
Starting Pay $16.00
The Self Pay Patient Advocate Intake position is responsible for ensuring proper documentation for accurate patient billing.
Essential Functions/Duties
Data entry to ensure accurate patient billing
Assist Call Center with inbound calls from customers with billing inquiries
Make outbound calls to validate active insurance coverage
Collection of outstanding balances
Assist customers with Compassionate Care applications
Qualifications:
Required Experience
A minimum of six (6) months data entry experience
A minimum of six (6) months customer service experience
Ability to work independently or as an active member of a team
Must possess empathic and professional written and verbal communication skills
Knowledge and experience of computers and related technology, at an intermediate level
Preferred Experience
A minimum of six (6) months working in a call center environment
Healthcare/Revenue Cycle billing experience
Sales/Collections experience
Education
High school diploma or equivalent
Skills:
Ability to calculate numbers, correct entries, and post to records
Ability to gather data, compile information, and prepare reports
Ability to use independent judgment and to manage and impart confidential information
Ability to prepare routine administrative work
Records maintenance skills.
Knowledge of health care billing compliance regulations (basic)
Knowledge and understanding of payor Explanation of Benefits (basic)
Excellent internal and external customer service skills
Why Choose Air Evac Lifeteam? As a leader in helicopter air ambulance services, Air Evac Lifeteam is one of Global Medical Response's (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at .. Learn how our? values are at the core of our services and vital to how we approach care and check out our comprehensive benefit options at GlobalMedicalResponse.com/Careers .
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