Job Description

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office.

We are looking for candidates who are within a reasonable drivable distance to our Phoenix, AZ or Cottonwood Heights, UT offices.

A KYC Analyst is part of a First Line of Defense (FLOD) team, accountable for reviewing and verifying the identify of a client. Responsibilities of the analyst includes conducting Know Your Client (KYC) reviews by researching client information, analyzing client documentation/records for adherence to regulatory rules on both new and existing clients, serving as the first point of contact for client outreach related to KYC information needed, engaging relationship teams and other internal regulatory or operational teams as needed, and coordinating satisfactory resolution of any outstanding items to comply with regulatory requirements.

A KYC Analyst is responsible for facilitating regulatory adherence by effectively delivering current, accurate, and timely resolutions of missing or outdated information. Requests for information and KYC review may be received through a variety of internal channels and resolutions are generated by researching, collecting updated information, analyzing records, executing updates, or escalating issues typically guided by precedent and/or established procedures. Analysts perform assigned functions under limited supervision and ensures adherence to all regulations, procedures, policies, and job-aids. May serve as a resource for team members and leverages knowledge to detect areas for improvement.

Support is provided to clients across multiple business units including Startup Banking, Technology, Life Science, Wine, Global Fund Banking, Equipment Financing, Rail, and Wealth Management. As a FLOD function, team provides support to Second Line of Defense SLOD teams.

• Daily Operations - Performs ID&V, reviews client records for completeness, accuracy, and adherence to KYC requirements. Collects updated information from client and coordinates operational efforts required to update records within established guidelines. Conducts real-time QA audits on all high-risk customers' Enhanced Due Diligence packages for compliance with Client Onboarding and AML and Sanctions Compliance policies and procedures. Restricts and close deposit accounts, as indicated by policy, for non-compliance activities. May also perform investigatory due diligence of alerts generated from KYC activities. Formulates responses or implements action under limited supervision which may result in the inquiry being resolved during initial contact or may perform additional research, problem solving by precedent, or escalation to other internal partners. Ensures adherence to all regulations, procedures, policies, and job-aids.
• Subject Matter Expert and Technical Resource - Identifies and recommends potential process improvements. Provides clients and internal business partners directions as needed. A KYC Analyst II has upskilled beyond general or routine requests to handle multiple and more complex cases, inquiries, or business structures.
• Building Key Relationships - Coordinates all communication among front/second line compliance teams, relationship teams, internal operations, and clients to maintain current and accurate client records in alignment with KYC requirements.
• Collaboration - Supports the Document Management process through the creation and maintenance of job-aids/procedures. Participates in meetings, other duties, or special projects as assigned by management.

Bachelor's Degree and 3 years of experience in Banking/Financial Services industry, KYC/AML rules, or Client Onboarding OR High School Diploma or GED and 7 years of experience in Banking/Financial Services industry, KYC/AML rules, or Client Onboarding

Preferred qualifications:
* Experience in Quality Control
* Ability to learn and follow complex regulatory requirements and complex procedures with accuracy

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here:

Job Tags

Similar Jobs