Job Description

POSITION SUMMARY 

Texas Inter-Faith Housing is a non-profit organization affiliated with The Inter-Faith Group (IFG), which is an alliance of seven independently operated non-profits that share a collective mission to create quality affordable housing and support services to families. Our team members are expected to embrace, exemplify and uphold our core values of Stewardship, Hard-working, Well-respected, Innovation, and Neighborly cooperation 

(SHWIN), in order to foster positive relationships both within the organization and with external stakeholders. 

This position will requires a friendly, positive energy and easy-going personality while also being very perceptive and disciplined. This role will need to have a compassionate-oriented approach when dealing with complaints and provide accurate information to both internal and external customers. Must also be able to provide backup administrative support to Human Resources. 

Responsibilities include but are not limited to:  

• Provide exceptional customer service in person and on the phone to families, staff, vendors and the community.

• Handle a low volume of incoming phone calls, emails and messages from our mainline and inbox.

• Aid and support the recruiting process including reviewing resumes, scheduling interviews, resourcing pipelines, and providing applicant correspondence;

• Participate in team meetings, workshops, and training sessions to enhance skills and knowledge.

• Assist coordinating all on-site corporate events and meetings – includes making event flyers, announcements, calendar invites, scheduling meeting space, conference room calendars, ordering catering, meeting/event supplies, decorating offices and event spaces for birthdays, celebrations, other corporate events, traveling to pick up items and handling cleanup.

• Assist with coordination of occasional off-site corporate events and travel arrangements.

• Maintain office manuals, updating all forms and/or updating procedures.

• Ensure all common areas are neat and prepared for incoming visitors – cleaned and stocked with supplies.

• Pickup, sort and deliver mail daily; receive products, letters and packages from couriers and vendors to be distributed.

• Assist with filing, copying, scanning, faxing, and mailing/shipping needs.

• Monitor office supplies – label, organize, and order to restock regularly.

• Monitor the operation of various office equipment, coordinate maintenance and repair.

• Maintain confidentiality and appropriately handle sensitive information with discretion.

• Adhere to all regulatory guidelines, company policies and accounting procedures.

• Other related tasks as assigned by the manager.

MINIMUM QUALIFICATIONS: (KNOWLEDGE, SKILLS, AND ABILITIES)

• Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience designing flyers in Canva is preferred.
• Strong verbal and written communication skills, ability to communicate tactfully and effectively.
• Proven ability to handle confidential information and work with minimal supervision.
• Strong organizational skills, self-motivated, flexible and detail oriented.

WHAT YOU'LL GAIN:

• Real-world experience in both HR and training functions within a fast-paced industry.
• Mentorship from experienced professionals in HR, operations, and training.
• Exposure to both employee engagement and operational excellence.
• A strong foundation for a career in human resources, training, or operations.

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