Job Description

Docket Clerk

Cleveland, OH

$25–$30/hour

Primary Purpose:

The Docket Clerk is responsible for providing litigation docket and case management support to attorneys, paralegals, and administrative staff. This role ensures timely and accurate docket entries, maintains case-related data, and facilitates both electronic and in-person filings with courts and agencies.

Key Responsibilities:

• Monitor and respond to requests sent to the docketing email inbox within 24 hours.
• Enter and manage case-related deadlines and events in the docketing software, ensuring accurate due date calculations.
• Attach relevant case documents in docketing and document management systems.
• Serve as a point of contact for inquiries regarding case statuses and deadlines, communicating directly with courts and agencies as needed.
• Conduct in-person runs to local courts/agencies to file documents, research case statuses, retrieve records, and handle fee payments.
• Perform electronic filings via PACER, File & Serve, and other online platforms.
• Respond to audit letter inquiries by compiling and issuing reports on pending litigation.
• Process and return cost receipts to the Director of Business Intake.
• Recommend improvements to docket procedures, workflows, and forms to increase efficiency.
• Provide backup support to the Docket Manager.
• Perform other duties as assigned.

Qualifications:

Education & Experience:

• High school diploma or equivalent required; Associate’s degree or Paralegal Certificate preferred.
• 3–5 years of law firm experience in docketing or a related role.

Knowledge, Skills & Abilities:

• Proficiency in Windows, internet navigation, typing, and data entry.
• Experience with docketing software such as Milana, Aderant eDockets, or CompuLaw preferred.
• Familiarity with document management systems like NetDocuments.
• Strong understanding of the litigation process and court filing procedures.
• Excellent communication, customer service, and phone etiquette.
• Ability to build cooperative relationships across departments and with court staff.
• Self-motivated and detail-oriented with strong organizational skills.
• General familiarity with State, Federal, and Municipal Rules of Civil Procedure.

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