Job Description

Description

****This posting has been re-opened, and if you have already applied, you are still being considered and will not be able to apply to this posting again.****

Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.

Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.

This supervisor oversees a team which works with families with a variety of child protection/youth services issues in accordance with agency, state and federal guidelines and laws. Duties

Planning: Oversees staff scheduling; conducts individual and group conferences to manage case dynamics and direction. Sets and monitor deadlines; establishes unit and individual goals and timetables usually ranging from thirty (30) days to one year. Meets with administration as needed to participate in program planning.



Organizing: Organizes the work within the unit to assure coverage and efficiency in caseload handling based on the available knowledge and skills of the assigned workers. Develops systematic methods of implementing programming which includes developing controls and monitoring workflow. Works with community partners in regards to specialized programmatic system involvement to address the unique needs of teen parents.



Budgeting: Determines the resources that are required to achieve the goals of the unit and makes recommendations to higher level management which sets and makes actual budget requests. Monitors core budget within the unit in regards to utilization of resources and working with community partners for cost share.



Directing: Assigns specific tasks, usually work on hand, to immediate subordinates. Provides guidance and consultation in the accomplishment of day-to-day tasks assigned to caseworkers. Is available to provide consultation to other teams in regards to specialized issues.



Instructing: Meet regularly with workers and gives written and verbal instructions to subordinates on program and case issues. Meet with workers individually and in groups to explain rules, policies, procedures, and laws. Work with staff on individual cases, reviewing actions taken, counseling on effective resolution of problems in cases which are difficult for the workers and creating work situations which allow professional growth.



Setting Standards: Professional standards are set primarily through state rules, statutes, and manual regulation. Unit rules for work performance on the job are made by this position. May establish workload and qualitative standards for the unit.



Reviewing: Monitors the work of subordinates and reviews the work of the total unit's effectiveness with regard to plans and programs. This may be done through individual conferences, the case plans, the treatment plan, and the placement plan. Reviews occur before, during, and after the performance of tasks.


Training: Training needs for staff members are established on an individual basis and facilitation may be carried out by this position, through staff development, state department staff and outside facilitators when sufficient resources are available. Assures that an effective training program is in place. This assurance includes the assessment of need, and the evaluation of training upon completion. Trains and coaches workers in understanding teen parent dynamics and specific issues involving teen parents, developing and understanding treatment plans and direction.



Counseling and Discipline: Checks with employees on missed deadlines, problems of tardiness, chronic absences, and interpersonal problems and complaints involving the unit; participates in resolving grievances and partners with the Administrator and Division Manager on disciplinary action taken against staff members in the unit.



Appraising Performance: Reviews the performance of workers on a periodic basis and completes the annual performance rating using the appropriate form. Establishes individual performance plans and objectives and evaluates based on achievement of plans and objectives.


REQUIREMENTS: Skills, Abilities and Competencies:

• Knowledge of principals of professional social casework and case management practices. Knowledge of geriatrics, developmental disabilities, and mental health issues. Knowledge of the principles of human behavior; the dynamics of adult and child abuse and neglect; youth-in conflict; and other areas related to service delivery focused on elderly, at-risk adults, children and youth.
• Knowledge and ability to interpret rules, regulations, policies, laws and procedures. Knowledge of guardianship, conservatorship, and trust laws and legal protocols. Knowledge of Colorado Revised Statute and Volume 7 program area 2 rules and other rules, regulations and laws pertaining to at-risk adults. Knowledge of the court system and its workings with respect to probate.
• Ability to supervise professional casework staff. Knowledge of successful management techniques and how to effectively apply them. Ability to effectively resolve conflict. Ability to motivate and lead staff and relate to the public in a professional manner.
• Extensive skills in case planning and the handling of problem cases. Ability to communicate effectively both verbally and in writing. Ability to effectively complete work in a timely manner despite tight deadlines, high volume of work, constant/frequent interruptions and dealing with angry, upset, or frustrated individuals. Ability to maintain effective working relationships with supervisors and other employees and customers.
• Ability to effectively utilize various computer systems such as CAPS, Colorado Trails and Microsoft Office Suite, including Word, Excel and Outlook. Ability to originate, write and edit reports.

Behavioral Competencies (these are required for all positions at ACG):
Accountability Accessibility Inclusivity Integrity
Requirements

Education and Experience:


A bachelor's degree from an accredited institution with a major in a human behavior science field* and three (3) years of child welfare professional casework, case management, or human services experience in a public or private human services agency. Some examples of appropriate work experience could include: clinical experience, residential child care experience, milieu experience, domestic violence case manager, paid victim's advocate, probation officer, law enforcement, para-professional work, and/or other case management experience.


OR


A Master of Social Work or a human behavioral science field* and two (2) years of professional casework, case management, or human services experience in a public or private human services agency. Some examples of appropriate work experience could include: clinical experience, residential child care experience, milieu experience, domestic violence case manager, paid victim's advocate, probation officer, law enforcement, para-professional work, and/or other case management experience.


* In order to meet the minimum educational requirements of a human behavioral science degree, the applicant must have a degree with major course work (equivalent to 30 semester hours or 45 quarter hours) in either development of human behavior, child development, family intervention techniques, diagnostic measures or therapeutic techniques such as social work, psychology, sociology, guidance and counseling, and child development.


Categorically Eligible Degrees:
For the purposes of meeting minimum educational requirements, the following degrees obtained from an accredited university will be considered "categorically eligible," meaning no review of transcripts is required - Bachelor of Arts and/or Master of Arts degree in the following areas of study: psychology, sociology, social work, counseling, child development.

Areas of study that will be considered to meet the minimum educational requirements as outlined in Volume VII:

1. Psychology
2. Sociology
3. Social Work
4. Counseling
5. Child Development
6. Criminal Justice courses relevant to child welfare: This includes courses covering topics in juvenile justice, family law, family conflict, general court procedures, interviewing techniques, dispute resolution, and mediation.
7. Foreign language courses
8. Anthropology courses relevant to cultural development and history, linguistic development, and communications. Physical anthropology courses do not count toward minimum requirements.
9. History courses relevant to family and cultural development

Preferred Education and Experience:

• Three (3) years of child welfare social casework experience.

Supplemental Information

Pre-Employment Additional Requirements:

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Possession of a valid Class "R" Colorado Driver's License or the ability to obtain one within two weeks of appointment.

Post-Employment Requirements:

• Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check
• Must have already successfully completed the Colorado Pre-Service Training Academy program or if hired must successfully complete and pass all required State of Colorado training in order to be considered for future employment.
• Reliable transportation is required as you will be utilizing your own personal vehicle for visiting families' homes, transporting children, and attending court. (You will be reimbursed for mileage).
• Work locations and facilities are subject to change based on business need.
• Hours vary depending on the families' needs with some evenings.

WORK ENVIRONMENT:

• Work is generally confined to a standard office environment.

PHYSICAL DEMANDS:

The following are some of the physical demands commonly associated with this position.

• Spends 50% of the time sitting and 50% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Below, please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood borne pathogens, extreme heat/cold, use of power equipment or machinery, wearing of PPE (personal protective equipment).

Definitions:

Occasionally: Activity exists less than 1/3 of the time.

Frequently: Activity exists between 1/3 and 2/3 of the time.

Constantly: Activity exists more than 2/3 of the time.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to:

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** In accordance with Senate Bill 23-058, applicants understand that Arapahoe County will not request or require the applicant to include their age, date of birth, or date of attendance/graduation date on the initial application. Applicants understand that Arapahoe County can request or require an individual to provide documentation including copies of certification, transcripts, and other materials created by a third party. The applicant understands that the applicant can redact, if they so choose, information that identifies age, date of birth, or dates of attendance/graduation from an educational institution on those requested/required certification, transcripts and other materials created by a third party.

Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

Job Tags

Work experience placement, Immediate start, Trial period, Afternoon shift,

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