Location: On site at location listed in job posting.
At First Horizon Bank Operations, we are on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.
Summary:
The Business System Manager (BSM) for the particular system(s) has primary responsibility for managing the system and is accountable to all system stakeholders that use or are affected by the use of the system. The BSM manages the daily functions of the systems that support the bank’s ATM and Debit Card transaction processes to include oversight of business requirements, defects, communications, system access, user-acceptance testing and production certification. The BSM plays a key role in defining solutions for production problems, conversions, de-conversions, new products, enhancements and regulatory changes. The BSM is the primary contact for issues or changes related to business functions supported by the system.
The BSM partners with business unit managers in Operations and Product Management to deliver agreed upon business objectives. The BSM analyzes those objectives, translates them into system requirements with the Technology BA, designs business processes and drives initiatives to support these processes. The BSM also analyzes, measures and reports on the status of implementation efforts. The ideal candidate also possesses impeccable customer service skills, excellent problem-solving skills and the ability to maintain poise under pressure.
Essential Duties and Responsibilities:
Consultation and Analysis
Execution
Communication
Knowledge
Education and/or Work Experience Requirements:
Skills
Abilities
Physical Requirements:
Hours :
About Us:
First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.
Benefit Highlights:
Corporate Diversity Commitment:
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
Follow Us: Facebook
X formerly Twitter
LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
...growing. Our Associate Property Claims Adjuster role may be a new career for you. There... ...will help you to support our members independently. Our in-office development program... ...and apply basic knowledge of property insurance coverage to document First Notice of Loss...
...Junior and Senior Environmental Science majors in a subject area that complements one or more of the following focal areas: Climate change Freshwater or terrestrial ecology Geoscience or Earth system science Geographic information systems (GIS) or...
...environment earning a competitive hourly wage for all your committed time while earning tips making deliveries (compared to DoorDash/Uber Eats/Etc.)? If so, we have an immediate and time-sensitive opportunity for you! Jimmy John's is a well-known brand in the...
...Job Description Job Description Job Title: :Jewish Rabbi Location : :Los Angeles , CA Duties: The applicant must be familiar, including but not limited to the following: ~* Shabbat: Day of Rest ~* Rosh Hashanah: The New Year, Shofar-blowing ~* Yom...
...Seeking a full-time experienced SIU/Insurance investigator. A minimum of 3 years' experience as an insurance Investigator is required. Must have background in handling multi-lines investigations and some SIU experience. Must have reliable transportation, along with...